British Airways investigating data breach from 380000 card payments

British Airways

The stolen data didn't include travel or passport details, the International Consolidated Airlines Group SA subsidiary said Thursday in a statement.

BA insists its buggered systems have been patched and its website is now working normally.

The airline said that the breach involved customer bookings made between August 21 and September 5.

The company said it is communicating with affected customers and advised anyone who believed they may have been affected to contact their banks or credit card providers.

Around 380,000 card payments have been compromised.

BA apologised for the error on flights to Tel Aviv and Dubai, but customers said they were angry their tickets were not being honoured.

The bank details of nearly 400,000 British Airways passengers have been stolen in one of the most serious data breaches to hit a United Kingdom company. The air carrier also recommends affected customers to call their bank and follow their instructions, to minimize potential financial damage.

"I asked repeatedly for an explanation".

The NCA is set up to tackle the most serious and organized crime posing the highest risk to public security in Britain.

"We are deeply sorry for the disruption that this criminal activity has caused".

In June, more than 2,000 British Airways passengers had their tickets cancelled because the prices were too cheap.

Its chief executive said at the time it would take steps to ensure such an incident never happened again, but in July it was forced to cancel and delay flights out of the same airport due to problems with a supplier's IT systems.

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