TripAdvisor Accused Of Deleting Resort Rape Report

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Now, it also warns travelers about hotels or resorts where a sexual assault has occurred.

Another woman who claims she was the victim of sexual assault at the same exact resort said she also was unable to write a review which was to include the grisly details of the alleged crime. The New York Times reports today that the badges will identify "health, safety, and discrimination issues in all of the website's travel categories".

The 35-year-old woman said TripAdvisor had initially refused to post a review in which she claimed she had been dragged into the bushes by a hotel security guard and raped while staying at a resort on the Mexican Riviera in 2010. The newspaper subsequently noticed TripAdvisor had removed multiple reviews that described situations in which the reviewer had experienced assault.

A TripAdvisor spokesman added: "These badges will remain on TripAdvisor for up to three months; however, if the issues persist we may extend the duration of the badge". The company did an inventory of reviews posted in the a year ago and found "thousand of issues come up about health and safety and discrimination", he said.

On the top of the page for Iberostar Paraiso Maya, a resort in the Playa del Carmen region of Mexico, for example, there is a message from TripAdvisor written in classic cautionary red.

The company maintains that it does not take down reviews or forum posts because they mention sexual assault or rape. When nothing came of her complaint, she posted a warning on TripAdvisor, but it was promptly deleted. The website had allegedly deleted earlier previous warnings about the resort, on the basis that the reviews were not "family friendly".

That policy was changed in the years after the incident. That language may change in the future, but for now the badge is meant to be a warning sign to customers to encourage them to do additional research, Hoyt said.

"In that review, there's a line about a doctor making a medical diagnosis. Several of them have chosen to rewrite their reviews and edit out that second-hand information". Most of the people Journal Sentinel interviewed were told that their reviews were removed, because they were merely "hearsay" despite posting about what happened to them personally.

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